NEWS

  • Easter 2021 Local Pharmacy Opening Hours
    Pharmacy Name Telephone Number Easter Friday (2nd April) Saturday 3rd April Easter Sunday (4th April) Easter Monday (5th April) Paydens/Neils […]
  • Children Returning to School – Covid-19 Testing Advice
    The Royal College of Paediatrics and Child Health have issued new guidance for parents/carers of children returning to school. They […]
  • NEW APPOINTMENT SYSTEM FROM 20th JULY 2020
    From 20th July 2020 we are introducing a new way to access our services. All requests will be made via […]
  • Dr Heathorn
    We are very sad to announce that Dr Heathorn will be leaving the practice at the end of July. She […]
  • Patient Update June 2020
    The Camrose, Gillies & Hackwood Partnership Patient Participation Group asked us to put together an update for our patients covering […]
  • Evening & Weekend Appointments
    We offer GP telephone consultation and smear appointments on weekday evenings from 6.30 pm to 8.00 pm and on Saturday […]
  • New Covid Assessment Centre
    We are really pleased to let you know that we have set up a new service from our St Andrew’s […]
  • Advice for parents/guardians/carers
    COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from […]
  • Coronavirus (COVID-19) pandemic and your information
    The Information Commissioner’s Office (ICO) recognises the unprecedented challenges the NHS and other health professionals are facing during the Coronavirus […]
  • High Risk Patient Information
    We are still waiting for guidance from NHS England on shielding and protecting people defined on medical grounds as extremely […]
  • Managing dental problems at home during Covid-19
    Following recent guidance from the NHS, all face-to-face, routine dental treatment has been postponed. These measures will help reduce the […]
  • Online Access Applications
    The easiest way to get access access to your medical record online is to use the the NHS App and […]
  • Mental Health Resources
    It is vital that we all take care of our mental health as well as physical health during the coronavirus […]
  • Requests for GP supporting letters and other private non-NHS work
    In light of the enormous pressure we are under at the moment, we have taken the decision to suspend all […]
  • Support/activities/resources in Basingstoke During Coronavirus and Social Isolation
    Click here for information about resources available to patients during this challenging time.
  • Contraceptive services During Coronavirus Pandemic
    Emergency contraception requests – please book telephone consultation and we can go through your options. Contraceptive advice – please book […]
  • High Risk Patients
    We are aware that for those patients with pre-existing medical conditions this is an especially worrying time. There is a […]
  • Non-NHS Services
    In light of the enormous pressure we are under at the moment, we have taken the decision to suspend all […]
  • Important Patient Update
    Dear patients, Covid-19 means all GP practices in the UK need to work differently to protect patients and staff. At […]
  • IMPORTANT COVID-19 UPDATE
    We have taken the decision to change our appointment system and how we make appointments. This is to ensure we […]
  • Booking Online Appointments
    Following advice from NHS England to all GP surgeries, in view of the current Corona Virus outbreak Camrose, Gillies & […]
  • Covid- 19 (Coronavirus)
    One of the easiest ways to protect yourself is to wash your hands regularly. Your hands are clean when you […]
  • Wow Awards
    Some of our staff have been received Wow Awards for their excellent care and we would like to share them […]
  • Wasted Appointments
    Are you frustrated you can’t get an appointment? So are we! In January 2020 (not forgetting there was a bank […]
  • Transformation at Camrose, Gillies and Hackwood Partnership
    The purpose of this document is to outline all of the transformative work that Camrose, Gillies and Hackwood Partnership have […]
  • Christmas Message to Patients
    As 2019 draws to a close we thought we’d summarise the changes that this year has brought us and thank […]
  • New Practice Name
    Due to legal action against us regarding our name, we have had to change it. We are now known as […]
  • Patient Communication September 2019
    We have received feedback from our patients and would like to address some of your concerns: I cannot get through […]
  • New NHS App Available
    New NHS App If you’re a patient at our practice you can now use the new NHS App, a simple […]
  • MSK Services Survey
  • Extended Hours Patient Survey
    At CGH Partnership, we offer a service called ‘improved access’. What this service provides is weekday evening (6.30-8pm) and Saturday […]
  • Patient Update April 2019
    Planning a Summer Holiday? Did you know that you can complete your travel form online at www.cghpartnership.co.uk – click on […]
  • Telephones – you said, we did
    You said… We did… Some patients have told us that the wait to get through on the phones is sometimes […]
  • Appointment Update
    Click here to see our appointment usage update for the past three months.
  • Publication of GP Earnings 2017/18
    All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services […]
  • Diabetes Challenge 2019
    Last week saw the start of our 12 week Diabetes Challenge Programme – New Year, New You.  The aim is […]
  • Paediatric Clinics at CGH Partnership
    We are pleased to announce that we are working closely with Dr Nick Ward, Consultant Paediatrician at North Hampshire Hospitals […]
  • Texting/Emailing Results
    As of Tuesday 15th January 2019, we have begun trailing texting/emailing results to patients. This saves you time as it […]
  • How you can help your GP
    We appreciate how frustrating it is to be kept waiting for your appointment because your doctor is running late. We […]
  • Waiting Time on the Telephones
    We are aware of increased waiting times on the phones and wish to apologise for this. This is due to […]
  • Building Works
    We are very pleased to announce that our very much awaited building works at our Gillies Health Centre site will […]
  • Reception Team and Phone Lines Merging
    On Thursday 8th November, our reception team all come together at our Essex House site. We will of course still […]
  • Telephony Problems
    We are aware that some patients have been experiencing difficulty in reaching us by telephone during the past couple of […]
  • Appointment Booking and Prescription Ordering Online
    Did you know that you can book appointments with your usual GP or any GP without a patient list online? […]
  • Improved access – Hantsdoc
    We are very pleased to now be able to offer Sunday and Bank Holiday appointments for our patients at Hantsdoc, […]
  • Patient Participation Group
    Jane May, our Senior Practice Manager, has met with our combined PPG on a couple of occasions now. The PPG […]
  • Duty Hub
    From Thursday 8th November 2018, our ‘on the day’ services, or ‘duty hub’ as it often referred to, will be […]
  • Electronic Prescription Service
    Did you know that you can have your prescription sent electronically to the Pharmacy of your choice? We still have […]
  • Welcomes and Farewells
    There have been several new faces around CGH Partnership recently. We have Charlie working within the reception team for us […]
  • ADVANCED NOTICE PRACTICE CLOSURE – 4TH OCT PM
    On the 4th October 2018, between 12.30-6.30pm, our staff at the Acorn Health Partnership will be attending an important training […]
  • Polyclinic – Admin Team
    The building and electrical works have now started in the Polyclinic; a large, bright and airy room at Gillies Health […]
  • PATIENT ACCESS SIGN UP USER GUIDE
    If you are signing up to patient access for the first time, or re-registering to use this services, please follow […]
  • PATIENT ACCESS EMAIL ERROR
    Some patients are finding when trying to re-register with patient access after coming to collect their log in details from […]
  • PATIENT ACCESS OPEN EVENING
    It has come to our attention that Primary Care Support England sent the wrong letter to patients during the week commencing […]
  • Clinical System Update
    Our computer system is being combined with Hackwood and Gillies on 20th July and therefore we will not have access […]
  • NEW APPOINTMENT SYSTEM
    From 6th August, we will be operating a new appointment system whereby patients will be able to book GP appointments […]
  • IMPROVED ACCESS
    There are no ‘improved access’ (GP and Nurse evening and weekend appointments) on Friday 6th, Saturday 7th, Friday 20th and […]
  • COMPUTER SYSTEM DOWN TIME – DUTY CLINIC ONLY
    From midday on Friday 20th July and until midday on Monday 23rd July, we will be operating a ‘duty GP’ […]
  • PATIENT QUESTIONS AND ANSWERS REGARDING THE MERGER
    All patients should have received a letter and survey in April from the three Practices’ advising of our merger plans. […]
  • ACTION PLAN FOLLOWING PATIENT SURVEY
    Concern Raised Proposed Action Lack of parking at the Hackwood site. The Project Manager has been in touch with our […]
  • PATIENT SURVEY RESULTS REPORT JUNE 2018
    Patient Survey Results Report A copy of the survey was sent by post to every patient of the Hackwood Partnership, […]
  • PATIENT ACCESS OPEN EVENING
    Unfortunately, you will not be able to request prescription or book appointments online after Monday 16th July. You will need […]
  • LETTER TO PATIENTS – MERGER APPROVAL
    Here is a copy of the patient letter which is due to be sent to all registered patients during the […]
  • Experiencing Issues With Patient Access?
    We are aware of intermittent problems when patients are signing in to Patient Access we believe this is no longer […]
  • EXTENDED HOURS/IMPROVED ACCESS UPDATE
    We would like to inform you that as of April 2018 we no longer offer our ‘extended hours’  appointments and […]
  • EXTENDED HOURS/ IMPROVED ACCESS
    EXTENDED HOURS/ IMPROVED ACCESS  We would like to inform you that from April 2018 we will no longer be offering […]
  • THE PRIMARY CARE HOME/TRI PRACTICE
    Further to our previous updates regarding this project, we are pleased to confirm that we have decided to proceed with […]
  • THE PRIMARY CARE HOME/TRI PRACTICE
    The Primary Care Home/Tri Practice in a time where General Practice is struggling to recruit and retain GPs, we need […]
  • WEBGP / E-CONSULT.
    WebGP is a way of patients using ‘self help’ guides and requesting ‘e-consults’ with our GPs. The software, which will […]