Dr. iQ is our practice mobile app. For the fastest, most convenient way to access our GP services,
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Our PPG team have very kindly developed an excellent page on their website dedicated to self-help. You can access this page here. You can find…
Measles is an infection that spreads very easily and can cause serious problems in some people. Cases of measles are increasing. The main symptoms of…
Social Values and giving back to our local communities is really important to the CGH team. Throughout December, staff across our four surgeries practice have…
Please click on the link below for our latest patient newsletter. CGH patient newsletter December 2023
As you may be aware, there has been some speculation recently about the future ownership of Operose Health, who manage this practice. Today’s news will…
The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access…
If you are eligible for a free flu vaccination please book an appointment. You are eligible for a free flu vaccination if you: are 65…
Dear patient You may be are aware there has been some local speculation about the future ownership of Operose Health. I would like to reassure…
Welcome to our new quarterly patient newsletter. Through the newsletter, we will update you on latest news, services and provide you with some healthcare tips.…
Our local GP staff will benefit from Operose Health’s £3M investment in pay rises this year, including increases above the independently-set London and National Living…
If you are aged 71 or over, you are not automatically invited for breast screening. However, you do have the right to free screening every…
On top of our normal high winter workload, we, like every other practice nationally, are seeing a large number of calls related to concerns around…
Camrose, Gillies and Hackwood (CGH) GP practice are planning how best to use and improve our practice buildings over the next few years. In particular,…
Telephone lines are currently down and the team is working on it to have it resolved at the earliest, in the meantime please use Dr.…
Dr iQ You may find we need to close Dr.iQ earlier than normal this week, as we catch up following covid and sickness absence. Please…
News and updates from the CGH practices Please Click here for some news and updates from the practice.
The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access…
We are operating flu vaccination clinics in the rear car park at Gillies Health Centre. Clinics run 08:30am-12:30pm and 01:30pm- 04:30pm on the following dates:…
Dear Patients, The government has confirmed that, following the death of Her Majesty Queen Elizabeth II, Monday 19th September will be a Bank Holiday. In…
It is with great sadness that we received the news of the death of Her Majesty The Queen yesterday. Our thoughts are of course with…
Our new Dr. iQ app is designed to help you get help and support more conveniently as an alternative to calling the practice. It is…
When the outside temperature becomes too hot for too long, it can cause a number of health risks. The NHS has provided some useful suggestions…
New ways of working introduced a month ago mean more patients are being seen face-to-face at the four GP surgeries run by Camrose, Gillies &…
This week has been smear awareness week. Patients eligible for a smear who have been invited to book an appointment can come in the evenings…
On Monday 13 June we are launching our new online consultation app Dr. iQ, which will replace eConsult. We are also making more changes at…
There has been a major incident in Brighton Hill where cables have been damaged due to ongoing roadworks. Currently, various locations across Basingstoke – including…
We have listened to feedback from our patients regarding how time consuming our current online consultation system is to use as well as your frustration…
We’re celebrating the Jubilee a little early. Come and join us for some creative activities. click here Family fun activities Community stalls Refreshments Free entry
Our GP practice teams have been presented with a specially designed Covid Star badge to wear to recognise their role in supporting the NHS to…
We would like to clarify that our current COVID-19 protocols remain in place, which includes the requirement for staff, patients and visitors to wear a…
Please be aware that, due to Camrose, Gillies & Hackwood (CGH) Partnership’s merger with Beggarwood Surgery, the clinical computer systems for all surgeries will be…
Leading primary care group Operose Health has today announced all of their GP practice staff will earn at least 10 pence above the national or…
Our GP practice teams are working hard to care for you this winter. Like the rest of the NHS, we are experiencing staff absences at…
From 1 February, 2022 our Beggarwood practice will be run by Camrose, Gillies and Hackwood (locally known as CGH). CGH is a local practice with…
Across Hampshire and the Isle of Wight the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to…
The Covid booster programme in North Hampshire is running at Jameson House, Chineham, RG24 8AG You are eligible for a booster if you are in…
Dear Patients On behalf of the CGH team, we are pleased to share the news that we have been rated ‘Good’ across all areas…
We invite anyone who is living with or beyond cancer, families, friends and those working in cancer services to walk, jog, run, cheer or volunteer…
The Covid booster programme has now started. The service is delivered from Jameson House (RG24 8AG) and will work through the priority groups as happened…
Dear patient, You may be aware that new management is needed for the Shakespeare House Medical Centre in Popley. The local Clinical Commissioning Group has…
To see the latest news and updates from this quarter please select or download the below file. CGH-Patient-Newsletter-June-2021
The Camrose, Gillies & Hackwood Partnership Patient Participation Group asked us to put together an update for our patients covering the last couple of months…
In line with the NHS guidance given to all GP practices in England, we are providing data to NHS Digital as part of the General…
We offer GP telephone consultation and smear appointments on weekday evenings from 6.30 pm to 8.00 pm and on Saturday mornings from 8 am to…
We are currently trialing video group clinics for patients with similar health issues to meet with a clinician. People who have participated in face to…
Pharmacy Name Telephone Number Easter Friday (2nd April) Saturday 3rd April Easter Sunday (4th April) Easter Monday (5th April) Paydens/Neils 01256 841 119 Closed 9am…
The Royal College of Paediatrics and Child Health have issued new guidance for parents/carers of children returning to school. They recommend that children with simple…
From 20th July 2020 we are introducing a new way to access our services. All requests will be made via the eConsult service (with the…
We are very sad to announce that Dr Heathorn will be leaving the practice at the end of July. She has been a GP with…
We are really pleased to let you know that we have set up a new service from our St Andrew’s Centre in response to the…
We are still waiting for guidance from NHS England on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19. The current…
The Information Commissioner’s Office (ICO) recognises the unprecedented challenges the NHS and other health professionals are facing during the Coronavirus (COVID-19) pandemic. The ICO also…
COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes. Please do not…
Following recent guidance from the NHS, all face-to-face, routine dental treatment has been postponed. These measures will help reduce the chance of virus transmission and…
The easiest way to get access access to your medical record online is to use the the NHS App and this video explains how to sign up.…
It is vital that we all take care of our mental health as well as physical health during the coronavirus pandemic. We have put together…
In light of the enormous pressure we are under at the moment, we have taken the decision to suspend all non-NHS work for the foreseeable…
In light of the enormous pressure we are under at the moment, we have taken the decision to suspend all non-NHS work for the foreseeable…
We are aware that for those patients with pre-existing medical conditions this is an especially worrying time. There is a national plan to identify those…
Emergency contraception requests – please book telephone consultation and we can go through your options. Contraceptive advice – please book a telephone consultation to discuss.…
Click here for information about resources available to patients during this challenging time.
Dear patients, Covid-19 means all GP practices in the UK need to work differently to protect patients and staff. At CGH Partnership we have made…
We have taken the decision to change our appointment system and how we make appointments. This is to ensure we continue to look after our…
Following advice from NHS England to all GP surgeries, in view of the current Corona Virus outbreak Camrose, Gillies & Hackwood Partnership have removed access…
One of the easiest ways to protect yourself is to wash your hands regularly. Your hands are clean when you have sung ‘Happy Birthday to…
Some of our staff have been received Wow Awards for their excellent care and we would like to share them with you. We are very…
Are you frustrated you can’t get an appointment? So are we! In January 2020 (not forgetting there was a bank holiday) we had: 800 wasted appointments…
Due to legal action against us regarding our name, we have had to change it. We are now known as Camrose, Gillies and Hackwood Partnership.
As 2019 draws to a close we thought we’d summarise the changes that this year has brought us and thank you all for bearing with…
The purpose of this document is to outline all of the transformative work that Camrose, Gillies and Hackwood Partnership have undergone since the three former…
We are aware that some patients have been experiencing difficulty in reaching us by telephone during the past couple of weeks. We have been working…
We have received feedback from our patients and would like to address some of your concerns: I cannot get through on the telephone! In the…
New NHS App If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access…
At CGH Partnership, we offer a service called ‘improved access’. What this service provides is weekday evening (6.30-8pm) and Saturday morning (8-11am) appointments with both…
Planning a Summer Holiday? Did you know that you can complete your travel form online at www.cghpartnership.co.uk – click on the ‘clinics and services’ button and then…
You said… Some patients have told us that the wait to get through on the phones is sometimes too long. We did… We are in…
Click here to see our appointment usage update for the past three months
All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.…
Last week saw the start of our 12 week Diabetes Challenge Programme – New Year, New You. The aim is to help with lowering blood…
We are pleased to announce that we are working closely with Dr Nick Ward, Consultant Paediatrician at North Hampshire Hospitals in order to run Paediatric…
As of Tuesday 15th January 2019, we have begun trailing texting/emailing results to patients. This saves you time as it removes the requirement for you…
We appreciate how frustrating it is to be kept waiting for your appointment because your doctor is running late. We have listed some suggestions below…
We are aware of increased waiting times on the phones and wish to apologise for this. This is due to low staff numbers and increased…
We are very pleased to now be able to offer Sunday and Bank Holiday appointments for our patients at Hantsdoc, which is based at the…
Did you know that you can book appointments with your usual GP or any GP without a patient list online? You can also order repeat…
On Thursday 8th November, our reception team all come together at our Essex House site. We will of course still have receptionists working from the reception…
We are very pleased to announce that our very much awaited building works at our Gillies Health Centre site will begin shortly. The plans include…
Jane May, our Senior Practice Manager, has met with our combined PPG on a couple of occasions now. The PPG meet bi-monthly on a Wednesday…
From Thursday 8th November 2018, our ‘on the day’ services, or ‘duty hub’ as it often referred to, will be based at our St Andrews…
Did you know that you can have your prescription sent electronically to the Pharmacy of your choice? We still have lots of patients coming to…
There have been several new faces around CGH Partnership recently. We have Charlie working within the reception team for us temporarily, Drs Zaki, and Kumar…
On the 4th October 2018, between 12.30-6.30pm, our staff at the Acorn Health Partnership will be attending an important training event arranged by the North…
The building and electrical works have now started in the Polyclinic; a large, bright and airy room at Gillies Health Centre. this room is being…
If you are signing up to patient access for the first time, or re-registering to use this services, please follow the User guide Some patients are…
Some patients are finding when trying to re-register with patient access after coming to collect their log in details from the Practice they get an…
It has come to our attention that Primary Care Support England sent the wrong letter to patients during the week commencing 25th June 2018. Primary Care Support…
Our computer system is being combined with Hackwood and Gillies on 20th July and therefore we will not have access to patients’ medical records from midday…
Unfortunately, you will not be able to request prescription or book appointments online after Monday 16th July. You will need to re-register for online access…
Here is a copy of the patient letter which is due to be sent to all registered patients during the week commencing 25th June 2018.…
Patient Survey Results Report A copy of the survey was sent by post to every patient of the Hackwood Partnership, the Gillies and Overbridge Medical…
There are no ‘improved access’ (GP and Nurse evening and weekend appointments) on Friday 6th, Saturday 7th, Friday 20th and Friday 21st July due to our computer systems being…
All patients should have received a letter and survey in April from the three Practices’ advising of our merger plans. We explained that we were…
From midday on Friday 20th July and until midday on Monday 23rd July, we will be operating a ‘duty GP’ clinic only. This is because our computer…
Concern Raised Proposed Action Lack of parking at the Hackwood site. The Project Manager has been in touch with our contacts at Basingstoke and Deane…
From 6th August, we will be operating a new appointment system whereby patients will be able to book GP appointments 2, 4, 7 and 30 days…
We are aware of intermittent problems when patients are signing in to Patient Access we believe this is no longer affecting all users. The I.T…
We would like to inform you that as of April 2018 we no longer offer our ‘extended hours’ appointments and the telephone service between the…
EXTENDED HOURS/ IMPROVED ACCESS We would like to inform you that from April 2018 we will no longer be offering our ‘extended hours’ appointments and the telephone…
Further to our previous updates regarding this project, we are pleased to confirm that we have decided to proceed with the idea of our three…